Recalibration and Service Booking

 

At MP Filtri UK Ltd we offer a recalibration and service on all calibrated contamination monitoring products. Due to the nature of the products we manufacture, they must be calibrated on a regular basis so that the information they provide can be guaranteed, giving you peace of mind and up to date quality records.

On the next page you can choose an available date from our online booking calendar to schedule in your unit for a standard recalibration and service. The typical turnaround time for a standard recalibration is 5 working days from the booking date. If other problems are found with the unit you will be kept fully informed and you will be advised of a return date.

If you require a fast turnaround and need a Priority Service then please select the appropriate option on the booking form, or alternatively contact our Sales department on +(44) 1451 822522 or via email.

To use the online booking system you will need to have/or be able to supply the following. Electronic copies can be emailed once you receive your booking confirmation. Failure in supplying any of the following may result in a delay in turnaround of the units*:

  • Purchase order number (if you require a quote to raise a purchase order please email)
  • Full company contact details
  • Type of unit and serial number

Once your service date is booked you will receive a confirmation email with instructions and the address the unit is to be sent to. Please ensure the unit arrives a minimum of 24 hrs, if possible 48hrs before the service date, otherwise we may have to reschedule the service.

Electronic copies of the following documents should then be emailed once you receive your booking confirmation. A paper copy should also be included with the returned item.

IMPORTANT: Please only book one individual unit per time slot. If you want to send more than one unit please make multiple bookings. Please note for the priority service there is an additional charge.

*Please see t&c’s for full details.